Scope of service
1. We have a professional after-sales service team, responsible for guiding on-site installation, commissioning, implementation of lifelong tracking services, to ensure the normal operation of products all day.
2. Our company provides free technical consultation and training for customers to solve the related problems encountered in the process of customer use.
3. After receiving feedback from customers on product quality, our after-sales service staff will give an accurate answer to the problem within 24 hours.
4. Our company will establish network information files for customers to ensure the accuracy and efficiency of after-sales service.
5. Our company firmly establishes the idea of "customer first, quality first, service first" and the code of conduct to ensure customer satisfaction.